Serving Snohomish County and Nearby Areas Serving Snohomish County and Nearby Areas Serving Snohomish County and Nearby Areas Serving Snohomish County and Nearby Areas

FAQ

Frequently Asked Questions

Find answers to common questions about our mobile phlebotomy services.

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We follow the highest standards to ensure accurate and reliable results.

FAQ

General Questions

North Sound Mobile Phlebotomy provides professional mobile blood draw and specimen collection services. We come to your home, workplace, care facility, or other approved location so you can have your laboratory specimens collected without making an unnecessary trip to a laboratory.

We primarily serve patients and healthcare organizations throughout Snohomish County, Washington, including Marysville, Everett, Lynnwood, Edmonds, Mukilteo, Mill Creek, Bothell, Lake Stevens, Arlington, Monroe, and surrounding areas. Availability may vary by location.

Our services are available for individuals, families, homebound patients, healthcare providers, assisted-living and residential facilities, home-health organizations, employers, and other healthcare or business organizations, depending on the service requested.

Booking & Appointments

Click Book a Visit on our website and provide the requested information, including your contact information, visit location, preferred date and time, and laboratory order information. We will review the request and confirm the appointment details.

Yes. A valid laboratory order from an authorized healthcare provider is generally required before specimen collection. Please have your laboratory order available when scheduling your visit.

Yes. If the online booking system provides an upload option, you may upload your laboratory order during the booking process. If you have questions about your order, please contact us before your appointment.

If this service is available for your appointment, we can discuss the process with you. However, having your laboratory order available before your visit can help avoid delays.

Yes. You can request your preferred date and time through our booking system. Appointments are subject to availability, and your visit is confirmed once we have reviewed and confirmed the appointment.

Most routine blood draws are completed relatively quickly, but appointment time can vary depending on the number and type of specimens, collection requirements, patient needs, and other circumstances.

Same-day appointments may be available depending on scheduling, location, and service requirements. Please contact us or check the booking page for current availability.

Before Your Visit

Only if your healthcare provider or laboratory instructions require fasting. Please follow the instructions provided with your laboratory order. If you are unsure whether fasting is required, contact your healthcare provider before your appointment.

Have your laboratory order and identification information available, if required. Drink water unless you have been instructed otherwise, and choose a comfortable location with adequate seating and lighting for the blood draw.

Follow the instructions provided by your healthcare provider or laboratory. If fasting is required, follow those instructions carefully.

Please let your phlebotomist know before the collection. We understand that some patients may feel anxious, and we will do our best to provide a calm, respectful, and comfortable experience.

Please let us know before or at the beginning of your appointment. This information can help us prepare appropriately. While we make every reasonable effort to complete the collection, some circumstances may require additional attempts or referral to an appropriate facility.

During Your Visit

Depending on the service and location, we may perform collections at a patient’s home, workplace, assisted-living or residential facility, or another approved location with an appropriate area for specimen collection.

We verify the necessary patient and laboratory order information, prepare the collection supplies, perform the blood draw, label and handle the specimens appropriately, and prepare them for transport to the designated laboratory.

Yes. Home visits are one of the primary conveniences of mobile phlebotomy. We bring the necessary collection supplies to your location.

Yes. We can provide mobile collection services at participating or approved care facilities, subject to scheduling and facility requirements.

Yes. Mobile phlebotomy can be particularly convenient for patients who have difficulty traveling to a laboratory.

Laboratory Testing & Results

No. North Sound Mobile Phlebotomy provides the mobile specimen collection service. Laboratory testing is performed by the laboratory designated for your order.

We may collect specimens for laboratory orders intended for participating laboratories, subject to the laboratory’s requirements and our current specimen-handling arrangements. Please provide your laboratory information when booking so we can confirm the appropriate process.

Specimens are handled and transported to the appropriate laboratory according to the laboratory’s requirements and applicable specimen-handling procedures.

Laboratory results are provided by the laboratory and/or your ordering healthcare provider. North Sound Mobile Phlebotomy does not diagnose medical conditions or interpret laboratory results.

No. Our role is specimen collection. Questions about your laboratory results, diagnosis, or treatment should be directed to your healthcare provider or the laboratory.

No. Laboratory testing generally requires an order from an authorized healthcare provider. We provide the specimen collection service rather than ordering or prescribing laboratory tests.

Payment & Insurance

Our mobile collection fee is displayed during the booking process or provided when your appointment is scheduled. The fee may vary depending on the service, location, distance, or other applicable circumstances.

No. The mobile collection fee is for the mobile specimen collection service provided by North Sound Mobile Phlebotomy. Laboratory testing charges are separate and are determined by the laboratory performing the testing.

Insurance coverage for mobile collection services varies by insurance plan and circumstance. Patients are responsible for understanding their insurance benefits and any applicable charges. We recommend contacting your insurance provider before scheduling if you have questions about coverage.

Laboratory testing may be billed through the laboratory and may be eligible for insurance coverage depending on your plan, the test ordered, medical necessity, and other factors. Coverage is determined by the patient’s insurance provider and the laboratory’s billing process.

Yes. We accept the payment methods displayed during the booking process.

You may receive a separate bill from the laboratory for laboratory testing depending on the laboratory, your insurance coverage, and your specific circumstances.

“North Sound Mobile Phlebotomy’s mobile collection fee and laboratory testing charges are separate. Paying for a mobile visit does not mean that laboratory testing is included.”

Cancellations & Rescheduling

We understand that plans can change. Appointments may be cancelled or rescheduled at least 2 hours before the scheduled appointment time without a cancellation fee. Cancellations or rescheduling requests made less than 2 hours before the appointment may be subject to a $50 cancellation fee. Same-Day/STAT appointments may be subject to a $75 cancellation fee when cancelled or rescheduled less than 2 hours before the scheduled appointment. No-shows may be charged up to the full scheduled appointment service fee, depending on the circumstances.

“For complete details, please review our Cancellation & Rescheduling Policy.”

Safety & Privacy

Blood collection is a routine healthcare procedure, but as with any blood draw, there can be risks such as bruising, bleeding, dizziness, or fainting. Our trained phlebotomy professionals follow appropriate collection and safety procedures.

Tell your phlebotomist immediately if you feel dizzy, lightheaded, nauseous, or unwell. We will pause the procedure and take appropriate steps to help keep you safe. If an urgent medical situation occurs, emergency medical services should be contacted.

Specimens are collected, labeled, handled, and prepared for transport according to applicable laboratory and specimen-handling requirements.

We take patient privacy and confidentiality seriously and maintain appropriate administrative, technical, and physical safeguards for information handled through our services. Please review our Privacy Policy for more information.

Facilities & Healthcare Organizations

Yes. We can work with eligible healthcare and residential facilities to provide convenient specimen collection services for residents or patients, subject to our service capabilities and facility requirements.

Yes. Healthcare organizations and facilities can contact us to discuss recurring or scheduled mobile specimen collection services.

Yes. Healthcare providers can contact us to discuss referral and mobile specimen collection arrangements.

We may provide mobile collection services for eligible businesses and organizations. Please contact us to discuss your organization’s needs, location, number of patients or employees, and scheduling requirements.

Before You Book

Please have:

  • Your laboratory order
  • Ordering healthcare provider information
  • Preferred laboratory information, if applicable
  • Your appointment location
  • Preferred date and time
  • A phone number and email address where we can reach you
  • Any special collection instructions provided with your order

We’re happy to help. Contact North Sound Mobile Phlebotomy before scheduling if you have questions about our services, appointment process, service area, or mobile collection fees.

Ready to schedule your mobile blood draw?